Thank you for your interest in THE BODY DELI. When you use fresh, you see results! Here are a few requirements and guidelines your company must meet to qualify for Wholesale Use and Distribution of THE BODY DELI products.
Proof of Business:
All wholesale accounts need to show proof of having a professional business and a business license. California accounts must have a resale certificate and a resale license on file in order to qualify to buy THE BODY DELI products at wholesale prices.
You must have a real sticks and stones place of business that actually does treatments. Examples include Doctors' offices, Chiropractic Treatment Centers, Medical Spas, and Beauty Shops doing Facials & Body Treatments, Spa Treatment Centers and Holistic Health Care Clinics. Proof of business will be required. You must provide a menu or brochure with services available and/or a website showing services available.
All required documents and payment information needs to be collected before a Wholesale Account can be opened. All opening wholesale orders must be a minimum of $500.00 of products at wholesale pricing. All reorders are at a minimum of $200.00 of products at wholesale pricing. All opening and re-orders require full payment before we release any products. A valid Credit Card needs to be kept on file for every account. Please contact us for a wholesale application. Once the wholesale application is approved, a notification will be sent out to you about the wholesale pricing that you qualify for.
We accept Cash, Credit Cards and Business Checks.
Any wholesale account not placing an order for more than a (6) six-month period will lose all rights to a wholesale status and will have to reopen a new wholesale account with the New Wholesale Account opening order of the $500.00 minimum order.
If you would like to try the products before placing an opening order we offer a discount of 15% off retail pricing to licensed professional and businesses only. In order to place a sample order, we first need to collect a copy of your professional and business license. California accounts must have a resale certificate and a resale license on file. Please email or fax us a copy of your professional and business license and resale certificate.
To qualify for the complete 50% discount you must place your opening order within the first 30 days following your sample order. The sample order will be counted towards the opening order total for wholesale pricing, as long as it falls within the first 30-day time limit.
These discounts can not be applied toward any kit pricing, or any other discount promotions. They are only applied toward the itemized retail products listed on the wholesale price list. Back bar sizes are only available for established wholesale accounts.
Once your wholesale account is open you can purchase testers for your business at 50% of retail pricing. We do not provide free testers.
Submitting Your Order:
All orders must be faxed to 760-340-3701 or emailed to: firstname.lastname@example.org. No phone orders please; we need a hard copy of your orders.
Making Your Order:
All orders are made to order here at THE BODY DELI. Once we receive your order it takes 1-2 weeks to make your order. This does not include the transit time it takes to get to you. During the Holiday season the lead time may be 3-4 weeks.
We strive to make your order correctly, and within a timely manner. If you need to add products to an existing order or changes need to be made to an existing order, please make sure to contact us immediately and to send us a revised copy of your order. We need to have a hard copy of all orders, resubmitted with additions or changes.
Wholesale Account customer service hours are Monday - Friday, 10 AM - 6 PM PST. Wholesale orders will not be processed on Saturdays. There is no customer service available on Saturday for wholesale ordering, pick ups, and account status.
All orders are guaranteed fresh. We make all orders fresh and handmade to your order. We do not except returns. The only exception to our return policy is if there are obvious problems with the product formula or packaging. If you find a problem with a product, that item has to be returned to us within the first 30 days of receipt of your order. Any item returned that has been damaged by you, your staff or customers, Example: damaged container, label or that has been used for sampling purposes, will not quality for a refund.
Some products require refrigeration and must be kept refrigerated. All the Facial Masques, Cucumber Juice Toner and the Sea Cucumber Gelee require refrigeration. The rest of THE BODY DELI products do not absolutely require refrigeration, but must be kept at a cool room temperature of 72 degrees or less. They cannot be exposed to heat or kept in a sunny window, next to a heater, furnace or kept in a warm or hot room.
We will not be responsible for products that require refrigeration and that are left outside their required temperature-controlled environment.
Keeping THE BODY DELI products cool, guarantees freshness and ensures the best results for you and your clients.
We use FedEx (2-6 business days delivery time) and shipping rates are determined by the weight and destination of your package. We will charge the exact shipping cost of your package. Please note that all orders require a signature on receipt. We are not responsible for orders lost or delayed by the shipping carrier. Problems are rare, but we advise customers to buy insurance against losses.
If ice packs are required for your order we will we put enough ice packs in the box to maintain a cool temperature for the duration of 2-3 days. There will be a separate charge per additional ice pack added to your invoice. This shipping method is only good for the Continental U.S.
All policies for Domestic Shipping apply to International Shipping as well. Please note that delays can occur due to Customs, and these delays are beyond our control. We are not responsible for lost or orders held by Customs.
Any charges by Customs, Import Duty Fees or any other charges associated with International Shipping, are the full responsibility of the purchaser. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local Customs office for further information.
THE BODY DELI, Inc. does not allow any Wholesale Account to sell THE BODY DELI products over the Internet via a website or outside of the Treatment or Spa environment. If for any reason we find that THE BODY DELI products are being sold through a website or outside of the approved environment, your account and agreement will be immediately terminated.